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Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://maxchef.com (the “Site”).

 

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When you sign up the form to join our marketing/mailing list, we collect your email address and name. We refer to this information as “Personal Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

 

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

 

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use BigCommerce to power our online store--you can read more about how BigCommerce uses your Personal Information here. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here. 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of targeted ads served via specific third party vendors by visiting the Digital Advertising Alliance’s Opt-Out page or the Network Advertising Initiative’s Opt-Out page.

 

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

 

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

MINORS

The Site is not intended for individuals under the age of 18.

 

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Your continued use of the Site after posting of any changes to this Privacy Policy will constitute acceptance of, and agreement to be bound by, those changes. So, please review this Privacy Policy periodically.

 

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@maxchef.com by mail using the details provided below:

Max Chef
[Re: Privacy Compliance Officer]
42-52 Northern Blvd. Long Island City, NY 11101

 

YOUR CONSENT

By using the Site you signify that you agree to the terms of this Privacy Policy. If you do not agree with the terms of our Privacy Policy, please do not provide us with personal information and leave this website.

 

 

SUPPLEMENTAL NOTICE FOR CALIFORNIA CONSUMERS

If you are a California resident, you have the following rights under the California Consumer Privacy Act of 2018 (CCPA) with respect to your Personal Information:

  • Right to Notice. Before or at the time we collect Personal Information from you, you have the right to receive notice of the Personal Information to be collected and the purposes for which we use it. This Supplemental Notice is intended to satisfy this requirement.
  • You also have the right to request that we disclose to you the categories of personal information we have collected about you in the preceding 12 months, along with the categories of sources from which the personal information was collected, the purpose for collecting or selling the personal information, the categories of third parties with whom we shared the personal information, and the categories of third parties with whom we sold the personal information.
  • Right of Access. You have the right to request that we disclose or provide you with access to the specific pieces of Personal Information we have collected about you in the preceding 12 months.
  • Right to Deletion. You have the right to request that we delete the Personal Information we collect from you.  However, in certain situations we are not required to delete your Personal Information, such as when the information is necessary in order to complete the transaction for which the Personal Information was collected, to provide a good or service requested by you, to comply with a legal obligation, to engage in research, to secure our websites or other online services, or to otherwise use your Personal Information internally in a lawful manner that is compatible with the context in which you provided the information.
  • Right to Opt-Out of the Sale of Personal Information.  If the Site sells your Personal Information to third parties, you have the right, at any time, to direct us not to sell your personal information.  To exercise this right, send us a request through the contact us page. The Site does not sell the Personal Information of minors under 16 years of age without affirmative authorization.
  • Right Not to Be Subject to Discrimination. You have the right to be free from discrimination or retaliation for exercising any of your rights under the CCPA as described above.
  • VERIFICATION: We value the security and confidentiality of your Personal Information. Therefore, if you exercise your right to notice, right of access, or right to deletion, we must first verify your identify to make sure that you are the person about whom we have collected Personal Information. We verify every request carefully. Along with your request, we ask you provide us with your name, address, phone number and email address. You may also authorize someone else to submit these requests on your behalf. To do so, you may designate directly with us another person who may act on your behalf by providing us with a notarized copy of power of attorney, or ask the authorized agent to provide us with a copy of your written permission and a scanned copy of their own government-issued ID.
Categories of
Personal Information Collected		 Sources of Personal Information Purposes for Collecting or Sharing Personal Information Third Parties to Whom We Disclose Personal Information Third Parties to Whom We Sell Personal Information
Identifiers Directly from consumer ‐For our everyday business purposes such as to process your requests, inquiries, or other communications with us
‐To process and manage your purchases, transactions, and payments with us
‐Auditing related to current interactions with you including counting ad impressions and unique visitors to our website
‐To detect security incidents and other fraudulent activity
‐To monitor and improve our website functionality
‐To personalize your website experience
‐For marketing purposes to deliver content and product and service offerings, including targeted offers and ads
‐To help maintain the safety, security, and integrity of our website, products and services, databases and other technology assets, and business		 ‐Advertising networks
-Digital agencies
-Government entities
-Marketing platform providers
‐Joint marketing partners		 -We do not sell this information
Financial Information Directly from consumer ‐For our everyday business purposes such as to process your requests, inquiries, or other communications with us
‐To process and manage your purchases, transactions, and payments with us		 -Financial transaction processors -We do not sell this information
Commercial Information Directly from consumer -For our everyday business purposes, such as to process your requests and inquiries
-To comply with laws and regulations, including responding to government inquiries
‐For marketing purposes to deliver content and product and service offerings, including targeted offers and ads		 -Digital agencies
-Government entities
-Marketing platform providers
-Joint marketing partners		 -We do not sell this information
Network Activity Data Web beacons, cookies, plug-ins, web logs, and other analytics tools ‐For marketing purposes to deliver content and product and service offerings, including targeted offers and ads
‐To monitor and improve our website functionality
‐To personalize your website experience
 		 -Marketing platform providers
-Joint marketing partners
-Digital agencies		 -We do not sell this information
Geolocation Data Third party/Service provider ‐For marketing purposes to deliver content and product and service offerings, including targeted offers and ads
 		 -Marketing platform providers
-Digital agencies
 		 -We do not sell this information
Electronic and Sensory Data -Directly from consumer
-Third party/service provider		 ‐To improve our customer service interactions
-For our everyday business purposes, such as to monitor compliance with store procedures		 -Marketing platform providers
-Digital agencies		 -We do not sell this information
Written Signature Directly from consumer ‐For our everyday business purposes such as to process your requests, inquiries, or other communications with us
‐To process and manage your purchases, transactions, and payments with us
‐To detect security incidents and other fraudulent activity		 Government entities -We do not sell this information
Inferences Directly from consumer; web beacons, cookies, plug-ins, web logs, and other analytics tools ‐For marketing purposes to deliver content and product and service offerings, including targeted offers and ads
‐To monitor and improve our website functionality
-To improve our customer service interactions		 -Marketing platform providers
-Digital agencies
-Joint marketing partners		 -We do not sell this information

 

 

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